We’ve all been on the receiving end of people inserting themselves into situations just because they can, but should they? This reminds me of the negotiator who can’t stop negotiating or the salesperson who is in perpetual sales mode. It’s like they can’t get out of their own way. They just keep going for the sake of going. When my two sons were young, they would demand an answer right away. You know how it is with young folks. My standard answer was that if you need an answer right now based on the information at hand, then the answer is “no.” No applies to leaders as well as subordinates in the workplace.
I’m not talking about disrupting progress by way of overthinking. What I’m getting at is that the better tactic is to patiently allow plans to unfold by empowering team members to stay the course. When management inserts themselves into the process, just because they can, it oftentimes disrupts the flow of progress. We also see this sort of disharmony during ERP implementations where someone makes a change or enacts functionality just because they can. Like the perpetual negotiator or salesperson, not everything should be automated. There are those times when implementation ideas are time wasting, add complexity, and completely unnecessary.
This is when having experienced consulting personnel can make all the difference. Just because the software can automate innumerable processes, doesn’t mean that’s the best approach. At GlobalStar, we are in the technology business, but more than that, we are in the services business. Which means that the advisement part of what we do is as valuable as the tasks at hand. Decision making related to implementing complex enterprise systems is not easy. From what we have experienced, the best way to mitigate making bad decisions is to hire the most experienced consulting firm in the industry, A firm that is committed to customer satisfaction by way of successful outcomes that garner optimal ROI, Like GlobalStar.